Contact Us

We're here to help. Get in touch with our team.

Looking for support or have questions? Our team is here to help. Choose the best way to reach us below based on your needs.

Get In Touch

General Support

Need help with your account, features, or technical issues?

support@chefvision.ai
Response within 24 hours

Enterprise Sales

Interested in ChefVision for your team or organization?

sales@chefvision.ai
Response within 4 hours

Partnerships

Interested in partnering with ChefVision AI?

partnerships@chefvision.ai
Response within 48 hours

Security & Compliance

Security questions or compliance documentation?

security@chefvision.ai
Response within 24 hours

HIPAA / BAA Requests

Healthcare customers needing Business Associate Agreements?

hipaa@chefvision.ai
Response within 24 hours

General Inquiries

Everything else - questions, feedback, or just want to say hi?

hello@chefvision.ai
Response within 48 hours

For Existing Customers

How do I get technical support?

Email support@chefvision.ai with your issue. Include your account email and a description of the problem. We typically respond within 24 hours.

Billing questions?

Contact support@chefvision.ai with "Billing" in the subject line. Include your organization name and account email.

Need to add more users?

Enterprise customers can add users directly in the admin panel. For assistance, email sales@chefvision.ai.

Found a bug?

Report bugs to support@chefvision.ai. Include steps to reproduce, expected vs. actual behavior, and screenshots if applicable.

Enterprise Customers

Premium Support

Enterprise plan customers receive priority support:

  • 1-hour response time for critical issues
  • Dedicated Customer Success Manager
  • Direct phone support (contact your CSM for number)
  • Slack channel with our engineering team

Office Location

ChefVision AI

Vietnam Office (Primary)

Ho Chi Minh City, Vietnam

We're a remote-first company with team members across multiple time zones. Email is the best way to reach us.

Press & Media

For press inquiries, interviews, or media requests, please contact:

Email: press@chefvision.ai

Download our press kit, logos, and brand assets: Brand Assets (Coming soon)

Social Media

LinkedIn

Follow us for product updates and industry insights

@chefvision-ai

Twitter / X

Latest news and announcements

@chefvision_ai

GitHub

Open source projects and developer resources

@chefvision

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