Looking for support or have questions? Our team is here to help. Choose the best way to reach us below based on your needs.
Get In Touch
General Support
Need help with your account, features, or technical issues?
support@chefvision.aiEnterprise Sales
Interested in ChefVision for your team or organization?
sales@chefvision.aiPartnerships
Interested in partnering with ChefVision AI?
partnerships@chefvision.aiSecurity & Compliance
Security questions or compliance documentation?
security@chefvision.aiHIPAA / BAA Requests
Healthcare customers needing Business Associate Agreements?
hipaa@chefvision.aiGeneral Inquiries
Everything else - questions, feedback, or just want to say hi?
hello@chefvision.aiFor Existing Customers
How do I get technical support?
Email support@chefvision.ai with your issue. Include your account email and a description of the problem. We typically respond within 24 hours.
Billing questions?
Contact support@chefvision.ai with "Billing" in the subject line. Include your organization name and account email.
Need to add more users?
Enterprise customers can add users directly in the admin panel. For assistance, email sales@chefvision.ai.
Found a bug?
Report bugs to support@chefvision.ai. Include steps to reproduce, expected vs. actual behavior, and screenshots if applicable.
Enterprise Customers
Premium Support
Enterprise plan customers receive priority support:
- 1-hour response time for critical issues
- Dedicated Customer Success Manager
- Direct phone support (contact your CSM for number)
- Slack channel with our engineering team
Office Location
ChefVision AI
Vietnam Office (Primary)
Ho Chi Minh City, Vietnam
We're a remote-first company with team members across multiple time zones. Email is the best way to reach us.
Press & Media
For press inquiries, interviews, or media requests, please contact:
Email: press@chefvision.ai
Download our press kit, logos, and brand assets: Brand Assets (Coming soon)
Social Media
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